Write, call, or use the form. We answer within one business day. Customer service hours: Monday–Saturday, 10:00 AM–6:00 PM IST

We are an online-only retailer and do not operate a customer-facing showroom.

Business details

• Business name: Calara Crescent
• Business & order fulfilment address: R3,209, Gaodevi CHS, near Shivsena Shakha, Namdeo Vadi, Panch Pakhdi, Thane, Maharashtra, 400602, India
• Phone: +91 9309917780
• Email: [email protected]
• Customer service hours: Monday–Saturday, 10:00 AM–6:00 PM IST

What to send us

• About an order — the Order ID from the confirmation email, and what you need.
• Damaged or wrong item — photographs of the parcel and its contents, within 48 hours of delivery.
• Return — Order ID and the item; contact within 10 days of delivery.
• Cancellation — Order ID, before the parcel is handed to the courier.
• Privacy — say what you want us to do with your information.

Message form

Before you write

Delivery cost, delivery time, returns and GST are answered on the Shipping, Return & Refund, Payment and FAQ pages. If an answer there does not fit your case, send us the Order ID and we will look at it.