The following terms apply to orders placed with Calara Crescent through this website.
We are an online-only retailer and do not operate a customer-facing showroom. Our business and order fulfilment address is R3,209, Gaodevi CHS, near Shivsena Shakha, Namdeo Vadi, Panch Pakhdi, Thane, Maharashtra, 400602, India.
Who we are
- Trading as: Calara Crescent
- Business type: Online retailer
- Business & order fulfilment address: R3,209, Gaodevi CHS, near Shivsena Shakha, Namdeo Vadi, Panch Pakhdi, Thane, Maharashtra, 400602, India
- Email: [email protected]
- Phone: +91 9309917780
- Customer service hours: Monday–Saturday, 10:00 AM–6:00 PM IST
Products and listings
We list the specifications given to us by our suppliers, including dimensions, materials and pack contents. Screen colours vary between devices. Where you are unsure whether an item suits your requirement, we can help you compare it with the specifications listed on the product page.
Orders and pricing
Placing an order is an offer to buy. The order is confirmed when we send the confirmation email carrying the Order ID. Prices are in Indian Rupees. If a listing carries a clear pricing error we contact you before dispatch and you may confirm at the corrected price or cancel for a full refund.
Payment
Orders are paid by UPI or by Cash on Delivery. GST is not collected on orders placed with Calara Crescent. The business is not registered for GST, as its turnover is below the threshold at which registration applies. Because there is no registration number, a GST tax invoice cannot be raised. Product prices are shown on each product page and delivery charges, where they apply, appear before checkout is completed.
Delivery
Handling takes 1-2 business days, with total delivery usually 3-6 business days to a metro address and 5-10 business days elsewhere. These are estimates, not guaranteed dates.
Cancellation, returns and refunds
Orders can be cancelled before dispatch. Returns can be requested within 10 days of delivery. Refunds are issued within 7 business days of a returned item passing inspection. The Cancellation Policy and the Return & Refund Policy set out the detail and form part of these terms.
Warranty
We do not add a separate warranty through our store. Where a product page states a manufacturer warranty, that warranty applies on its own terms.
Liability
Nothing in these terms limits any consumer rights that cannot lawfully be excluded under applicable Indian law. Where permitted by law, our liability for a product-related claim is limited to the amount paid for the affected product.
Acceptable use
Please do not attempt to disrupt the website, extract its contents in bulk, or place orders you do not intend to pay for. Product photographs and page text belong to us or to our suppliers.
Governing law
These terms are governed by the laws of India. Subject to mandatory consumer rights and applicable jurisdiction rules, courts in Thane will have jurisdiction.
Changes and contact
We update this page as the business changes; the terms that applied when you ordered are the ones that govern that order. Questions: [email protected] or +91 9309917780.